INFORMATION WE COLLECT The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
HOW WE USE YOUR INFORMATION We use the information we collect in various ways, including ● Provide, operate, and maintain our website ● Improve, personalize, and expand our website ● Understand and analyze how you use our website ● Develop new products, services, features, and functionality ● Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes ● Send you emails ● Find and prevent fraud
COOKIES Like any other website, Glidebyond uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors browser type and/or other information. For more general information on cookies, please read ”What Are Cookies”
CCPA PRIVACY RIGHTS (Do Not Sell< My Personal Information) Under the CCPA, among other rights, California consumers have the right to request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business deletes any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR DATA PROTECTION RIGHTS We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
CHILDREN’S INFORMATION Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Glidebyond does not knowingly collect any personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
KINDS OF PERSONAL INFORMATION AND HOW IT IS COLLECTED We do not assume any responsibility for the privacy or security practices of any other websites which you may be able to access through our site, or for our customers’ level of compliance with our code. We collect different information about you such as a. Information we require to provide our services. When you first sign up or contact us for our Services, or when you make an inquiry about our Services, we collect information such as Your Name Address Telephone number Domain name Email address Financial information b. Non-personally identifying information. The following information may also be logged for statistical purposes and for the purposes of marketing and advertising to you. i. Server address Ii. The top-level domain name (.com, .gov etc) Iii. Date and time of visit Iv. Page accessed v. Documents downloaded vi Referring site c. We will not record any identifying details (such as name and IP) of the individual user, or their other browsing activities. unless directed to do so under a law enforcement agency. d. Other demographic information. We may use your information to measure your experiences with our products/services/website, improve or develop our products/services/website, and perform research/analysis. e. If you respond voluntarily to any of our surveys or other interactive communications, we will collect those responses and use the information to improve the quality and range of our products and Services.
PURPOSE OF COLLECTION OF PERSONAL INFORMATION We collect and use your Personal Information to best operate and improve the delivery of our Services to you. We will use your Personal Information to provide you with: sales and technical support billing and credit control product upgrades and information renewal notices maintenance notices system changes other functions relevant to your services with us. We may use your Personal Information to: contact you in relation to upgrading your use of our Services, special offers (from us, or on behalf of third parties), with newsletters, surveys, and individual service audits, or in response to any expression of interest we may receive from you in relation to our products and services. identify the source of new customers. monitor and address complaints, and other feedback, and resolve disputes. in the case of credit cards, to bill you for services. maintain a technical and account history of your dealings with us, and to reestablish your account with us where you rejoin as a customer within a reasonable time after having terminated your account. monitor your compliance with our terms and conditions.
DISCLOSURE OF PERSONAL INFORMATION We will not disclose any Personal Information without your express consent, other than in the following circumstances. if we are required to do so by law or in the good faith belief that such action is necessary to conform with the laws, applicable code of conduct or legal process served on us in relation to our business. to contractors providing licensed collections services, credit card payment processing and CRM services, who comply with our privacy and security policies. if we sell our business or part of it. We may supply your Personal Information to third parties to perform services on our behalf such as: market research and the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us). Assist us with the purposes for which we have collected and used your personal Information. the supply of Website design, SEO, Pay Per Click and other services. Our relationships with such third-party service providers are governed by our contracts with them which require them to maintain the confidentiality of such information where such information is being disclosed to them. In some cases, these third-party service providers who disclose your personal information may reside outside of INDIA. Those service contracts contain privacy and confidentiality provisions which are consistent with the Indian Privacy Law obligations.